Account deletion
Delete your Ntros account.
Signed-in users can request account deletion in the app. If you cannot access your account, email privacy@ntros.ai from the email address associated with your account.
In-app deletion path
Open Ntros, sign in, go to Settings, choose Account, then choose Delete account. The app will show any account-specific blockers before the request is submitted.
Email fallback
If you cannot sign in, email privacy@ntros.ai with the subject “Account deletion request.” We may ask for information needed to verify account ownership before processing the request.
Business-owner limitations
If you own or administer a business on Ntros, deletion may require transferring ownership, closing the business profile, or resolving active provider obligations first. We will explain the required step if one applies.
Records that may remain
Some shared transactional history, business records, security logs, dispute records, or legally required information may be retained or anonymized as described in our Privacy Policy.