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Legal

End User License Agreement

Effective Date: August 6, 2026 · Version 1.0.0

This End User License Agreement (“EULA”) governs your license to the Ntros software, including the Ntros mobile applications for iOS and Android, the Ntros web applications, and any related software, updates, upgrades, and documentation that Ntros makes available to you (collectively, the “App”).

This EULA is an agreement between you and Ntros, Inc., doing business as “Ntros” (“Ntros,” “we,” “us,” or “our”). It is not an agreement with Apple Inc., Google LLC, or any other app-store operator.

By downloading, installing, accessing, or using the App, you agree to this EULA. If you do not agree to this EULA, do not download, install, access, or use the App.

Your use of Ntros is also governed by the Ntros Terms of Service (the “Terms”) and the Ntros Privacy Policy, each available on ntros.ai. The Terms and the Privacy Policy are incorporated into this EULA by reference. Accepting the Terms constitutes acceptance of this EULA, and accepting this EULA constitutes acceptance of the Terms.

If this EULA conflicts with the Terms with respect to your license to the App software, this EULA controls. For all other matters, the Terms control, and the Privacy Policy controls with respect to personal information as described in the Terms. Where the terms of an app store from which you obtained the App are required to control, including Apple’s Licensed Application End User License Agreement where applicable, those terms control to that extent.

Capitalized terms used but not defined in this EULA have the meanings given in the Terms, including “Platform,” “User Content,” “Consumer,” “Provider,” and “Business.”

Subject to your compliance with this EULA and the Terms, Ntros grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to:

  1. download and install one copy of the App, in object code form only, on each mobile device that you own or control; and
  2. run and use the App solely for lawful personal, professional, or business purposes related to service discovery, provider communication, provider recommendations, business management, reviews, quotes, or related Platform features, as described in the “Eligibility” section of the Terms, and in accordance with this EULA, the Terms, and any applicable app-store rules.

The App is licensed to you, not sold. Your license does not transfer ownership of any part of the App to you.

Except as expressly allowed by this EULA or the Terms, or to the extent this restriction is prohibited by applicable law, you may not, and you may not attempt to or assist or permit anyone else to:

  1. copy, modify, adapt, translate, distribute, sell, lease, sublicense, frame, mirror, scrape, extract, decompile, disassemble, reverse engineer, create derivative works from, or otherwise exploit the App or the Platform, in whole or in part, including without limitation any software, source code, object code, models, algorithms, ranking systems, databases, or trade secrets contained in or underlying the App;
  2. remove, alter, or obscure any copyright, trademark, or other proprietary notices in the App;
  3. use the App to build, enrich, or maintain a competing directory, marketplace, review system, recommendation engine, social graph, contact graph, provider database, or lead-generation product;
  4. bypass, disable, probe, or interfere with any security, rate-limiting, licensing, or access-control feature of the App;
  5. use the App with any bot, script, or automated tool except as the Platform expressly permits; or
  6. transfer, rent, lend, or make the App available to any third party except as the applicable app store expressly permits.

The App, the Platform, and all related intellectual property are owned by Ntros and its licensors, as described in the “Intellectual Property” section of the Terms. User Content remains subject to the ownership and license provisions of the “User Content” section of the Terms.

All rights not expressly granted to you in this EULA are reserved by Ntros and its licensors. No rights or licenses are granted by implication, estoppel, or otherwise.

5. User Content and Feedback

Your submission of User Content, and any license you grant Ntros in User Content, are governed by the “User Content” section of the Terms. Feedback, suggestions, ideas, bug reports, and recommendations are governed by the feedback provisions of the “Intellectual Property” section of the Terms.

Ntros may provide updates, upgrades, patches, bug fixes, new versions, or modifications to the App (“Updates”). Updates may install automatically, may be required to continue using the App, and may add, change, or remove features. This EULA governs all Updates unless an Update is accompanied by a separate license, in which case that license governs the Update.

Ntros has no obligation to provide Updates, to maintain compatibility with any device or operating-system version, or to continue supporting prior versions of the App.

The App may include or rely on third-party software components, including open-source software. Those components are licensed under their own terms, which govern to the extent required. Attribution notices for open-source components, where required, are available within the App where provided or by request to legal@ntros.ai.

Your use of third-party services accessed through the App is governed by the “Third-Party Services and App Stores” section of the Terms.

This EULA is effective when you first download, install, access, or use the App and continues until terminated.

This EULA terminates automatically, without notice, if you materially breach it, if your account or access is suspended or terminated under the “Suspension, Termination, and Enforcement” section of the Terms, or if Ntros discontinues the App. You may terminate this EULA at any time by deleting all copies of the App and ceasing use.

Upon termination, your license ends immediately and you must stop using and delete all copies of the App. The following survive termination: ownership and reservation-of-rights provisions, license restrictions, User Content and feedback provisions incorporated from the Terms, disclaimers, limitations of liability, and dispute-resolution provisions.

The App is provided “as is” and “as available.” The warranty disclaimers, limitations of liability, indemnification obligations, informal dispute-resolution process, arbitration agreement, class-action waiver, and release provisions of the Terms apply to this EULA and to your use of the App, and are incorporated by reference.

You must comply with the “Export Controls and Sanctions” section of the Terms with respect to the App.

The App is “commercial computer software” and related documentation as those terms are used in applicable U.S. government acquisition regulations. Any use, duplication, or disclosure by or on behalf of the U.S. government is subject to the restrictions of this EULA to the extent permitted by applicable law.

This section applies if you download or use the App through the Apple App Store, and supplements the Apple addendum in the Terms.

  1. This EULA is between you and Ntros, not Apple. Ntros, not Apple, is solely responsible for the App and its content.
  2. Your license to the App is limited to a non-transferable license to use the App on Apple-branded products that you own or control, as permitted by the usage rules in Apple’s applicable terms, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing where supported.
  3. Apple has no obligation to provide maintenance or support for the App.
  4. If the App fails to conform to an applicable warranty that has not been disclaimed, you may notify Apple, and Apple will refund the purchase price you paid for the App, if any. To the maximum extent permitted by law, Apple has no other warranty obligation for the App.
  5. Ntros, not Apple, is responsible for addressing claims relating to the App, including product-liability claims, legal or regulatory claims, consumer-protection claims, and claims that the App infringes third-party intellectual-property rights.
  6. You represent that you are not located in a country or region subject to an applicable U.S. government embargo or designated as supporting terrorism, and that you are not listed on any applicable U.S. government restricted-party list.
  7. Apple and its subsidiaries are third-party beneficiaries of this EULA and may enforce it against you.

This section applies if you download or use the App through Google Play, and supplements the Google Play addendum in the Terms. Your use of the App may be subject to Google Play’s applicable terms, policies, and rules. This EULA is between you and Ntros, not Google. If there is a conflict between this EULA and Google Play’s applicable terms, Google Play’s terms control to the extent required.

This EULA is governed by the laws of the State of Ohio, without regard to conflict-of-law principles, except where applicable law requires otherwise. Venue and jurisdiction for disputes not subject to arbitration are as stated in the “Governing Law and Venue” section of the Terms.

Ntros may update this EULA from time to time following the same process described in the “Changes to These Terms” section of the Terms. The updated EULA will be effective on the date stated in the updated EULA. Your continued use of the App after an updated EULA takes effect means you accept the updated EULA.

Questions about this EULA may be sent to:

Ntros, Inc. 4195 Pioneer Trl, Unit A, Mantua, OH 44255 Email: support@ntros.ai Legal Notices: legal@ntros.ai