Terms and Conditions of Ntros, Inc.
1. Introduction
This document governs your use of the Ntros mobile application ("Application") and the related Ntros website at ntros.ai (the "Website"), together a professional-networking platform provided by Ntros, Inc. ("we," "our" or "us"). By downloading, accessing or using the Application or the Website, you agree to these Terms and Conditions ("Terms"). Please read this document carefully.
2. Provider and Contact Information
Ntros, Inc. 4195 Pioneer TRL Unit A Mantua, Ohio 44255 United States Email: info@ntros.ai
3. What You Should Know at a Glance
These Terms apply to all users of the Application and the Website. Some provisions may grant different rights or impose different obligations on users that qualify as consumers under applicable law. Where relevant, those differences are stated explicitly.
  • The Application is intended for adults. You must be at least 18 years old to create an account or use the Application. By using the Application, you represent that you meet this requirement and that you are not located in a country subject to a United States government embargo or designated as a "terrorist-supporting" country and that you are not on any U.S. government list of prohibited or restricted parties.
4. Terms of Use
4.1 Account Registration
You may use the Application without registering, but certain features (such as creating a profile, connecting with other professionals or exchanging messages) require an account. When registering, you must provide complete, accurate and current information. You are responsible for safeguarding your login credentials and for all activities performed through your account. If you believe your account has been compromised, please notify us immediately using the contact details above.
4.2 Conditions for Account Registration
  • You may register only one account unless expressly permitted.
  • Automated account creation (e.g., by bots) is not permitted.
  • Sharing your account with other persons is prohibited.
4.3 Account Termination and Suspension
You may close your account at any time by contacting us. We reserve the right to suspend or delete an account without notice if we determine that it violates these Terms or applicable law. Suspension or deletion of an account does not relieve you of any payment obligations (if any) incurred prior to the effective date of suspension or deletion.
4.4 Content on This Application
Unless otherwise noted, we or our licensors own all content published via the Application, including trademarks, logos, text, images and software. You may not reproduce, modify or distribute such content without our express permission. If you believe your rights are being infringed, please contact us using the details above. We reserve the right to remove any content at our sole discretion.
4.5 User-Generated Content
The Application allows you to create profiles, post information and communicate with other users. You remain the owner of any content you submit ("User Content"), but by submitting User Content you grant us a non-exclusive, worldwide, royalty-free licence to use, store, reproduce, adapt, publish and display that content for the purpose of operating and improving the Application. We do not claim ownership of your User Content and will not sell it to third parties. You are responsible for ensuring that your User Content does not infringe any third-party rights or violate any laws. We reserve the right to remove User Content at our discretion.
4.6 Acceptable Use
The Application may only be used within the scope set forth in these Terms and in compliance with applicable law. You must not use the Application in ways that:
  • Violate any law, regulation or court order;
  • Infringe the rights of others, including intellectual-property rights and privacy rights;
  • Constitute prohibited behaviours such as spamming, phishing, sending unsolicited commercial communications, posting obscene or defamatory content, promoting violence, or engaging in discriminatory, threatening or harassing conduct;
  • Interfere with or disrupt the normal operation of the Application, including attempting to probe, scan or test the vulnerability of the Application or circumvent any security measures;
  • Assist or encourage others to engage in any of the foregoing activities.
We reserve the right to terminate or restrict your access to the Application and to report misconduct to appropriate authorities if you are involved in or suspected of prohibited behavior.
4.7 Software License
Subject to your compliance with these Terms, we grant you a revocable, non-exclusive and non-transferable license to download and use the Application on your personal devices for its intended purpose. This licence does not include any right to access or modify the source code. You may use the Application on up to two devices at any time. We may release updates and improvements; to continue using the Application you may be required to install such updates. If the Application is made available through third-party app stores, those stores' terms may also apply.
4.8 Purchases and Subscriptions
The core networking features of Ntros are offered free of charge. We may, however, offer premium features or services that require payment (e.g., enhanced visibility, advanced analytics or event-organising tools). When you purchase such services, the applicable fees, billing cycles and cancellation policies will be presented to you. Purchases made via third-party app stores (such as Apple App Store or Google Play) are subject to those stores' terms and conditions. Subscription services, if offered, will automatically renew for successive periods unless you cancel at least 24 hours before the end of the current period. You can manage or cancel subscriptions through your app-store settings. Termination of a subscription may be requested at any time by contacting us.
5. Liability and Indemnification
We strive to provide the Application in a secure and reliable manner, but you use it at your own risk. To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential damages arising out of or related to your use of the Application. Our total liability will not exceed the amount you have paid us in the preceding 12 months (if any). You agree to indemnify and hold us harmless from any claims arising out of your breach of these Terms or violation of any law or third-party rights.
6. Disclaimers and Warranties
The Application is provided "as is" and "as available." We make no representations or warranties as to its suitability for your purposes, its continuous availability or the accuracy of any information provided through it. We do not warrant that the Application will be error-free or free of viruses or other harmful components. In some jurisdictions, certain limitations or exclusions may not apply; in such cases, your statutory rights remain unaffected.
7. Privacy Policy
For information on how we collect, use and share personal data, please refer to our separate Privacy Policy, which forms part of these Terms. By using the Application or the Website, you consent to our privacy practices.
8. SMS Messaging Program ("Ntros Alerts")
We operate an SMS messaging program known as "Ntros Alerts." This Section 8 governs your participation in that program. By providing your mobile phone number and checking the SMS opt-in box on ntros.ai, you agree to receive recurring text messages from us at the number you provided, sent via an automated system. Consent to receive SMS messages is not a condition of any purchase.
8.1 Program Description
Ntros Alerts sends transactional and promotional text messages related to the Ntros home services referral marketplace. Messages may include account confirmations and security notices, service-provider intros and referral notifications, marketplace updates relevant to your activity, and occasional promotional offers and program announcements.
8.2 Message Frequency
Message frequency varies, typically up to four (4) messages per month. Frequency may increase based on your activity and ongoing referrals.
8.3 Cost
Message and data rates may apply. We do not charge a fee for SMS messages, but your wireless carrier's standard messaging and data rates will apply.
8.4 Supported Carriers
The program is available on most major United States carriers, including AT&T, Verizon and T-Mobile. Carriers are not liable for delayed or undelivered messages.
8.5 How to Opt Out
You may opt out of the program at any time by replying STOP, END, CANCEL, UNSUBSCRIBE or QUIT to any message you receive. You will receive a single confirmation message, after which no further messages will be sent. To re-subscribe, reply START.
8.6 How to Get Help
Reply HELP or INFO to any message to receive help. For additional support, contact support@ntros.ai.
8.7 Privacy
Use of Ntros Alerts is governed by our Privacy Policy at ntros.ai/privacypolicy, which states that phone numbers and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.
8.8 Changes to the Program
We may modify or terminate the SMS program at any time. Material changes will be communicated via SMS or email to active subscribers prior to the change taking effect.
9. Changes to the Terms
We may modify these Terms at any time. Changes will take effect upon posting the updated Terms within the Application or on our website. Your continued use of the Application after changes have been posted constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Application.
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Ohio, USA, without regard to conflict-of-law principles. Any disputes arising out of or relating to these Terms or the Application shall be resolved in the courts located in Summit County, Ohio, unless otherwise required by applicable consumer-protection laws. If you are a consumer residing in the European Union or certain other jurisdictions, you may have the right to bring proceedings in your home country. We and you waive any right to a jury trial or to participate in a class action.
11. Contact
For any questions regarding these Terms or the Application, please contact us at info@ntros.ai or write to us at the address above. For questions specifically about the SMS Messaging Program, you may also contact support@ntros.ai.
12. Severability and No Waiver
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
13. Service Interruptions and Reselling
We reserve the right to interrupt the Application for maintenance or updates and may suspend or discontinue the Application subject to applicable law. You may not reproduce, duplicate or exploit any part of the Application without our express written permission.
Last updated: 28 April 2026